CxVG Owning the Numbers: Data-Driven Decisions

NOTABLE AND QUOTABLE

“ I would love to try to work out anonymizing the data and then aggregating that out amongst a lot of retailers in our industry. And then you can start doing things like elasticity analysis, margin analysis, promotion analysis. You can look at new item categories where you bring something into your cooler. You can kind of gauge that performance relative to other retailers that are also submitting that data. Alan Meyer , CEO, Meyer Oil Company “ We created a days-on-hand report for all of our SKUs in the store. And I love your point about monetizing the data because that days-on-hand report showed us just how many weeks on hand of inventory we had in certain SKUs. And at first we just didn’t believe it. We said, well, the report has to be wrong. There’s no way we have this much inventory in our store, but we actually did. Kristina Anderson , Chief Service Officer, Midwest Petroleum Company

“ This type of a presentation is super valuable to the small operator that wonders, “So what, you’ve given me all this T-log data?” I can now pull that out of the cloud. I don’t even have to save it individually at each one of my stores. I can pull it out of the cloud and dump it right into a reporting tool like this. This is fantastic. Paul Robertson , Manager of Partnerships and Key Initiatives, Verifone Inc

“ This group is invaluable for, in my case, the smaller operators. We do a wonderful job inside our four walls. It’s communicating that in a way where we get beyond those four walls is really important. And that’s what we’re all working on now with how we do that. Technology is a big, big part of what we’re going to be doing in the future.

Don Rhoads , President/CEO, The Convenience Group, LLC

“ If you make a mistake in that order process, you’re challenged to make returns. So this [the use of AI] could be a huge asset in trying to help them place orders, because it’s amazing to me that

“ I look at today’s technology environment and the skills that I have and the changes in Excel over the years, and I can now do that entire report in probably two or three hours by myself. So if you look at the number of man hours, it’s just incredible how times have changed. James Maxey , Industry Expert, Trinity University

they relinquish that responsibility. Rob Razowsky , CEO, Rmarts LLC

“ As a medium or small operator, it’s very difficult to get the data views that you want. So today is going to be one of those experiences where we’re going to learn some of the modern tools that are out there that vastly improves the capabilities of a small and medium retailer. Again, we get back to what Conexxus does. Our job is to make sure that the data is as clean as possible so that the output, garbage in, garbage out, clean in, clean out. Gray Taylor , Executive Director, Conexxus