CTVG VIEWS
A CONVENIENCE TECHNOLOGY VISION GROUP DISCUSSION
The CTVG virtual quarterly meeting examined the
convergence of loyalty and customer experience. The multifaceted discussion touched on consumer behavior, social media, gamification, marketing strategy, data integration, and the potential of artificial intelligence.
LOYALTY IN FOCUS: Convergence Across Apps, Social, and Consumer Experience
The CTVG virtual quarterly meeting on September 5, 2025, facilitated by Ed Collupy of Collupy System Solutions LLC, focused on digital apps, loyalty and social media issues and solutions. Collupy also revisited the previous June meeting discussion on digital identity to gauge member use and opinions. And also, Vision Group Network (VGN) director of strategic growth initiatives Robert Hampton presented an opportunity around an initiative for VGN academic partnership.
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